Were you aware that if a client ceases doing business with a business, 68 percent of the time that it's because that client feels ignored, unappreciated or taken for granted? Obviously you are aware that it is a fantastic idea to convey gratitude for your customers, but just how can you do so? Here are simple ways you can show admiration and win their loyalty. You may check the better customer engagement software via https://www.bookkeeperquote.com/crm-for-bookkeepers/
1. Keep in touch on a regular basis. Perhaps you believe you're being a nuisance should you call your clients too frequently, which means that you are on the side of dismissing them. This provides your competition ample chance to take your customers away from you. Make it a point to touch your clients early and often. In most companies, there shouldn't be greater than the usual 90 day time period when your best clients don't hear from you.
Connect with customers in myriad ways, such as email, notes, news articles, telephone calls, little presents, and faxes. Mix it up. Try to make every contact intriguing. Make a bid to bring a grin to your client's face. Steak or meals always works also. You are able to drop a candy jar and fill it up on every trip.
2. Ask your clients how you can serve them better. Many sales reps and business owners are scared to ask this question since they believe the client will need more than they are ready to give. You could be amazed to find out how little it takes to keep your client happy. Their suggestions and thoughts may provide you another perspective which you might not have thought before. Oftentimes, merely asking them to get their view means the world to them.